Each layer is a deck of cards. Combine them on the Sandbox board to compose a service from the place it lives in to the people who experience it.
Place tiles & rooms
People experiencing the service
Gathering personal information
Daily, contextual objects
Why people show up
Detect & measure
Interacting with machines
Connecting machines & data
Building the relationship
Because external factors matter
Surrounding contexts
Levelling the experience up
Grab the master PDF and the per-layer canvases from the downloads page.